Hiring a moving & storage company isn’t something that most people do very often. Moving is stressful, even without horror stories about goods lost, damaged or held hostage for additional payment to cover “unforeseen costs.” When you’re changing homes or business locations, the last thing you need is to worry about the safety and professionalism of the company you hire.
Reduce that stress by doing some research beforehand. What kind of information does the company provide on its website or over the phone? Ask questions about business practices, what’s included in an estimate for the move, and considerations such as additional protection for your goods. What you learn will help you to narrow the field and find a company that you can trust. You will also know what is expected of you and avoid surprises further down the road.
To help you in your search, BCTA has compiled information flyers that cover the most common areas of concern for hiring a moving & storage company.
The flyers are available in PDF format for you to download:
If you have questions about details that aren’t covered, don’t hesitate to ask the company that you’d like to do business with. Most are happy to provide you with the information you need.
You will find helpful information about working with a moving & storage company on the website of the Better Business Bureau (BBB) and the Canadian Association of Movers (CAM). Industry Canada’s Office of Consumer Affairs also provides a detailed checklist for choosing a moving company on its website.
Ready to find a mover? Visit BCTA’s Trucking Company Locator and choose “Moving & Storage” in the Type of Service list, then click the Search button.